Your satisfaction is our main priority. We will happily replace or refund your purchase in the unfortunate event that an unused non-soap or non-cosmetic product is defective. Due to hygiene reasons, we are unable to accept returns on our soap and cosmetic products. If you are not happy with your purchase, please Contact Us and we will work with you to find a solution (with the exception of sale items and gift cards).
Domestic Shipping
We can ship to nearly any address in the continental US.
International Shipping
We currently do not ship outside the continental US.
Shipment processing time
All orders are processed within 2 to 3 business days. Orders are not processed or shipped from Saturday, 3 PM CST through Sunday, or holidays. If we are experiencing a high volume of orders, shipments may be delayed.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping fees are non-refundable.
All fees imposed during or after shipping are the customer’s responsibility.
Damages
In the unfortunate event that you received your order damaged, please file a claim with the shipping carrier. Save all packaging materials and damaged goods before filing a claim. We cannot be held liable for any products damaged or lost during shipping. We would greatly appreciate your Notifying Us as well in order to improve our logistics and service to our clients.
Incorrect Shipping Addresses
Please double check the shipping address for accuracy. We cannot be held responsible if the customer provides the wrong shipping address and we are unable recover the package.
If you have any questions about this Return and Shipping Policy, You can contact us:
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